Hard Drive Data Recovery Services
Hard Drive Data Recovery Services? Play Video

Hard Drive Data Recovery Services

Since 2007, Secure Data Recovery Services has been at the forefront of the hard drive recovery industry. In that time, we've helped thousands of people and companies recover their most precious files. Equipped with state-of-the-art tools, cutting-edge techniques, and certified ISO 4 Class 10 Cleanrooms, our expert engineers have successfully recovered data from hard drives of all types, brands, operating systems, and failure types. We provide reliable and secure recovery services whenever you need them, and wherever in Canada you are.

We have a proven 96% success rate and a No Data, No Recovery Fee policy—we won’t charge you until we’ve retrieved your data!

Call For A Free Quote 800-705-3701

We Helped Thousands Get Their Lost Data Back

With over 241 satisfied customers and counting, we are proud to provide the service and results that exceed your expectations. Hear what they have to say.

View All

Data Recovery Services For Any Type of Hard Drive

We specialize in recovering data from hard drives of any brand, model, and configuration.

Using advanced tools, proprietary software, and decades of experience, we’ve successfully resolved and retrieved files from many types of data loss scenarios. Many of these scenarios include mechanical failures, accidental formatting, logical errors, and water or fire damage.

Whether your hard drive needs physical repairs or just file recovery, our team of experts can handle it all. Our cutting-edge facilities across Canada boast certified ISO 4 Class 10 Cleanrooms, advanced tools, and proprietary software and practices. This provides our engineers with the optimal environment for safe and effective data recovery.

Learn More About Our Certified Hard Drive Recovery Services

Why Choose Secure Data Recovery?

At Secure Data Recovery, we prioritize not only restoring your lost files, but also protecting your privacy every step of the way.

Our secure recovery process begins with a complimentary diagnostic report to identify the details of the failure and determine the best recovery method.

Once we know everything we need to get started, we’ll offer you a transparent, no-obligation quote. If you decide to proceed with us, our engineers begin the recovery process using specialized tools and techniques, including invasive hard drive repairs if necessary. We then use custom-designed utilities to reconstruct file systems and partition tables.

Your recovered files are then securely transferred to a brand-new encrypted device to ensure maximum security. Throughout the process, we adhere to strict confidentiality protocols to keep your information safe and secure.

As always, thanks to our No Data, No Recovery Fee policy, we’ll only charge you if we successfully restore your data.

What you get when you choose us:

  • Free Shipping for Domestic Customers
  • Free Diagnostics
  • Free Quote
  • Flexible Service Options
  • No Data, No Recovery Fee Guarantee
  • 96% Success Rate
  • Class 10 ISO 4 Cleanroom
  • Most Industry Certifications

Experiencing Emergency Data Loss?

Call Us 24/7

800-705-3701

We Partner with all Major Storage Manufacturers

As an authorized partner of most major storage manufacturers, we’re able to recover data without voiding your warranty in the vast majority of cases. These partnerships also help us resolve even the most complex cases.

From internal laptop and desktop hard drives to external HDDs and everything in between, our recovery methods have earned us our reputation as a household name in the data recovery space.

If your hard drive has stopped working, or you’ve lost access to your critical files, get in touch with us today at 800-705-3701 to get started!

Hard Drive Failure Types

Modern hard drives are incredible examples of technology, but they contain sensitive parts that can fail physically, electrically, mechanically, or logically. Read/write head failures, bad sectors, PCB problems, and issues with the drive motor and gears are all common issues. When any of these things happen, the hard drive stops working and needs to be fixed by a professional in a lab setting.

Logical
Physical
Mechanical
  • Motor Malfunction
  • Head Crash
  • PCB failure
  • Firmware Errors

Are you experiencing any of these hard drive failure scenarios? Stop using and immediately power down the hard drive, then contact a professional data recovery company for a consultation.

Loading…
Clicking Heads
Clicking Heads
00:00:21
The clicking sound of a failing drive often indicates problems with the movement of the drive's read/write actuator.
Dead Heads
Dead Heads
00:00:14
This clicking sound is made when the actuator arm continuously resets itself because the read/write heads have failed.
Torn Heads
Torn Heads
00:00:20
This clicking and buzzing indicates damage to the HDD read/write head(s), which processes data stored on the disk platter(s).
Scratched Platter
Scratched Platter
00:00:25
This high-pitched whine usually signals scratches in the disk platter(s) that prevent read/write heads from processing stored data.
Stuck Motor
Stuck Motor
00:00:20
A buzzing or chattering sound coming from your HDD device could indicate a stuck or damaged spindle motor.
request free quote

Hard Drive Repair Services You Can Trust

Hard drives are typically very durable and last a long time—but they’re not immune to failure.

Physical wear, power surges, overheating, and even things like dust and moisture can lead to mechanical, electrical, and logical damage. If your hard drive stops working, and you don’t have a backup of the files it contains, it's time to reach out to a professional.

Our certified engineers have successfully repaired and recovered countless damaged hard drives. Using advanced tools in our ISO 4 Class 10 Cleanrooms, we’re equipped to handle everything from physical damage to malfunctioning controllers.

With our No Data, No Recovery Fee policy, you can rest assured that you’ll only pay us if we’re able to retrieve your data. Given our 96% recovery success rate, though, you can rest easy—your data is in safe hands.

Don’t let a damaged hard drive keep you from accessing your important data. Get in touch with our team today for a free diagnostic and personalized quote.

Hard Drive Recovery Reviews

Average rating 4.9
This service was rated 4.9 out of 5.0 based on 146 review(s)
Michael Wiens

Definitely worth it

My hard drive that stored all of my records for my professional credentials and liability insurance as well as family pictures suddenly died on me. I looked for the best reviewed company and it lead me here. It just so happened that they were also the company recommended by the hard drive manufacturer. Jason kept in touch with me throughout the process, I always knew exactly how they were progr... Read More

Verified
Jordan Armstrong

Secure Data Recovery

We ran into an issue where a hard drive took a fall and was damaged to the extent where we were unable to access it. It contained thousands of files, including family photos from years ago. After their team we received the hard drive, we received a thorough consultation and a detailed explanation of the expected process by Jason Molinaro, who was helpful through the entire process. Their team was ... Read More

Verified
Andrew Wiwchar

Johnathan Nguyen is the best support I''ve had

Sent in an old faulty hard drive with some family pictures on it on behalf of my family. The initial quote was 1500, but after explaining the contents to Johnathan Nguyen, we was able to take 1000 off the price. Truly the best support experience I''ve ever had in my life.

Verified
Charles Liu

100% Recovery of Data

My external hard drive suffers damage and I cannot access my data. I have searched for different companies and found Secure Data Recovery provides a convenient drop off location for me. Turnaround of diagnostic was fast and I have had different service plans to choose from. The team has also been flexible in using my own new hard drive to store recovered data, which has brought down the overall... Read More

Verified
Sumedh Kulkarni

Hard Drive Data Recovery

The team at Secure Data Recovery services were amazing and were able to recover the entirety of the affected data from my hard drive. Daniel helped me throughout my entire experience and was very communicative, persistent, and thorough. Definitely would recommend them for anyone looking to recover important data.

Verified
Dan Tristram

Super fast service!

I lost the ability to use my HDD Photography backup drive. Daniel was super quick to send a shipping label for free delivery. Within weeks, I had a new HDD back in my hands with all of the 170,000 photos on it. What a great Christmas present.

Verified

Certified Hard Drive Recovery Company

Our people

Extraordinary data recovery engineers with decades of hands-on experience repairing damaged hard drives from the most complex scenarios.

Our process

SSAE18 SOC1, 2 and 3 Audited. Transparent procedures documenting every possible precaution is taken to preserve the confidentiality and security of our customers’ information.

Our facilities

ISO-4 Class10 certified cleanroom lab with anti-static flooring and state-of-the-art air filtration system to eliminate harmful particles which may damage sensitive hard drive components during hard drive repair

Our security

FIPS 140-2 Level 3 validated storage data return. Military grade & simple to use data encryption for recovered data.

Hard Drive Recovery Success Stories

Our mission is to provide the highest success rate technologically possible in the shortest amount of time, and we are committed to our “No Data, No Recovery Fee” Guarantee. See some of our happy customers who trusted Secure Data Recovery to get their data back.

WD Blue HDD Crash Threatens Years of Personal Images

WD Blue HDD Crash Threatens Years of Personal Images

Samsung Internal HDD Failure Disrupts Operations at Midwest Surveying Firm - Successfully Recovered

Samsung Internal HDD Failure Disrupts Operations at Midwest Surveying Firm - Successfully Recovered

WD Blue HDD mechanical failure causes data loss

WD Blue HDD mechanical failure causes data loss

Failed WD Ultrastar Helium HDD Leads to Critical Data Loss - Successfully Recovered

Failed WD Ultrastar Helium HDD Leads to Critical Data Loss - Successfully Recovered

Failed Samsung SpinPoint HDD causes data loss

Failed Samsung SpinPoint HDD causes data loss

Successfully Restored Personal Data after Reformatting WD Black HDD

Successfully Restored Personal Data after Reformatting WD Black HDD

Frequently Asked Questions

  • Why do hard drives fail, and what can I do to prevent this from happening?

    Hard drives have several mechanical components that can wear down over time. The read/write heads, spindle and actuator assembly are particularly sensitive, and a slight offset will prevent the drive from reading data correctly. Likewise, the hard drive's electronics can fail due to an electrical event or improper operating conditions. This prevents the drive from interfacing with your computer.

    User error, virus attacks and file corruption can also cause data loss. When any of these situations occur, you need help from a professional data recovery company in order to restore access to the files on your disk.

  • What factors affect hard drive data recovery pricing?

    Dozens of factors can affect pricing. Your hard drive's brand, model and failure scenario play an especially significant role.

    Secure Data Recovery Services offers risk-free standard diagnostics for all desktop, laptop and external hard drives. During our diagnostics, our engineers perform a series of tests to analyze the extent of media damage, which allows for an accurate price quote and turnaround estimate. Contact us to set up an evaluation at one of our offices

  • How do hard drive data recovery experts restore access to my files?

    The answer varies from case to case, but our teams typically repair or replace damaged hard drive components--including the read/write heads, the actuator arm assembly and other delicate parts--in a certified Class 10 ISO 4 Cleanroom. All engineers need to work in a certified Cleanroom to prevent accidental media damage.

    Corruption can still prevent file access, particularly if the drive was operated in a failed state. Our teams then create a full copy (or "clone") of your hard drive, then run specialized software on the copy to retrieve your files. In some cases, our engineers will work directly with data on a bit or block level.

    After recovering your files in their original condition, we return your data on the return media of your choice.

  • How long does hard drive data recovery take?

    We offer several service options; our emergency service has an average case completion time of under a day. Contact our customer service team for more information.

  • Is laptop hard drive data recovery different from desktop data recovery?

    While the general process is the same, our engineers use a different set of tools to perform delicate procedures on smaller hard drives. Engineers treat physical media damage by repairing damaged components, at which point they can access your data and treat any file corruption.

    It is important to note that the physical size of a hard drive does not necessarily affect the chances of a successful recovery. We offer exceptionally high success rates for laptop drives, micro drives and other drives with a small form factor.

  • Should I use hard drive data recovery software to fix my system?

    No. While there are dozens of data recovery programs on the market, there is no way to fix physical media issues with software. You may seriously damage your hard drive by operating it after a component failure.

    If you have accidentally deleted files from a hard drive, data recovery software could potentially overwrite your data during installation. Contact a professional data recovery provider for the best results.